Here are a few things to try before submitting a ticket for poor Wi-Fi performance:
1. Make sure the device(s) are connected to the correct network.
- iPads, chromebooks, interactive panels and other MCPS technology connect to MCPSDevices
- Students with Windows devices and personal devices should connect to MauryStudent
- Staff devices should connect to MCPS
2. Inspect the access point. It is a small white box mounted to the ceiling in your room. Are there any lights flashing or on? If you do submit a ticket, please include any information regarding this.
3. If other devices are connected to the network, try restarting your device. If that does not work, forget the Wi-Fi connection. Instructions on this can be found here (Note: this will NOT work on iPads or Chromebooks).